Canada Post workers returned to work on Tuesday, December 17. However, the backlog of mail resulting from the strike may have an impact on your business. To minimize delays please place trades electronically or by fax to ensure timely processing.
Go electronic for client payments, withdrawals and other settlements
Set up electronic funds transfer (EFT) for any clients expecting a cheque in the mail, such as a RRIF payment, systemic withdrawal, cash distribution payment, or redemption.
For settlement documents and proceeds that must be received by a specific date, we recommend that you send them by ICS or courier.
Any cheques that are submitted to us through Canada Post may be delayed by the postal strike and will be processed once received.
Go online for Financial Statements, Management Reports of Fund Performance, Fund Facts, prospectuses, forms and other marketing materials
The NEI website provides easy access to electronic versions of Financial Statements, Management Reports of Fund Performance, Fund Facts, prospectuses, amendments, applications, forms, and other marketing materials.
Access trade confirms, statements and tax slips electronically via WealthLink
For advisors who have not yet registered for online access, please use the link above to register, or contact our Client Services team.
We’re here to help
For any questions you may have, our Client Services Team is here to help and can be reached at 1-888-809-3333, Monday through Friday from 8:30 am to 8:00 pm ET.
Thank you for supporting NEI Investments.
Commissions, trailing commissions, management fees and expenses all may be associated with mutual fund investments. Please read the prospectus before investing. Mutual funds are not guaranteed, their values change frequently and past performance may not be repeated.